Sometimes I'm Kinda Dumb

Thursday, March 4, 2010

As some of you may know, I work as a Golf Vacation Reservationist, meaning I help people who call in looking to book hotel rooms and tee times within our little resort town.

Part of my job is calling each course and booking tee times on behalf of the client. Yesterday I was booking on behalf of a gentleman with the last name Vaughn. The conversation I had with a guy at the golf course went as follows:


Jessica: Hi, this is Jessica with the call center. I'd like to book a tee time on such-and-such a date at such-and-such a time for a party of 4.

Golf Course Guy: Okay, and what is the lead's name?

Jessica: Last name: Vaughn. V-a-u-g-h-n.

Golf Course Guy: Alright, and first name?

Jessica: *is trying to input the tee time information, where the client's name is not viewable. I'm relatively sure I remember his first name anyway* Uh.. Vince. V-i-n-c-e.

Golf Course Guy: His name is Vince Vaughn? Like the actor?

Jessica: Oh, I don't know. I've never heard of him.

Golf Course Guy: You've never heard of Vince Vaughn?!

Jessica: Maybe he was before my time?

Golf Course Guy: No, he's definitely in your time. Don't you watch TV? Y'know, like the Swingers?

Jessica: Uhh.. Doesn't ring any bells. I'll have to Google him.

Golf Course Guy: Yeah, you should. Anyway, to confirm: Vince Vaughn, party of 4, on such-and-such date for such-and-such time.

Jessica: Okay, thanks!

[Call ends and I double-check the guy's name. It's Brad.]



I Google Image "Vince Vaughn" and find this:

The light-bulb clicks on. DOH!



Jessica: *sheepishly calls the golf course back* Hi, Golf Course Guy. This is Jessica with the call center again...

Golf Course Guy: Hi, Jessica. What's up?

Jessica: Apparently I have heard of Vince Vaughn, because that customer's name is actually Brad.

[Coworkers note that I've turned bright red.]

Golf Course Guy: *suppresses laughter* Oh, okay. I'll make the change.

Jessica: Okay, thanks.

Jessica: *hangs up the phone and dies*




And that is all. Just thought I'd share.

8 comments:

Amanda said...

LOL - that was fantastic! I would have said Michael Vaughn from Alias because he was awesome and I miss him :(

kelly anne said...

haha that is awesome. it sounds like something i would do.

Shelly said...

LOL That is too funny! I could see myself doing something like that.

onic said...

hahaha this is too funny made my night :D:D

Emii said...

L-O-L! Thankyouu for posting this, now we all get a laugh out of your embarrasing moment xD I just hope the guy at the course wasn't too excited about the guy coming! :)

Luv,Emii

April said...

Okay that's hiiillllaaarrriiiooous.

Allison said...

That is too funny! Thanks for sharing.

Yani said...

funny!!! cant stop laughing u made day!!!

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