Part of my job is calling each course and booking tee times on behalf of the client. Yesterday I was booking on behalf of a gentleman with the last name Vaughn. The conversation I had with a guy at the golf course went as follows:
Jessica: Hi, this is Jessica with the call center. I'd like to book a tee time on such-and-such a date at such-and-such a time for a party of 4.
Golf Course Guy: Okay, and what is the lead's name?
Jessica: Last name: Vaughn. V-a-u-g-h-n.
Golf Course Guy: Alright, and first name?
Jessica: *is trying to input the tee time information, where the client's name is not viewable. I'm relatively sure I remember his first name anyway* Uh.. Vince. V-i-n-c-e.
Golf Course Guy: His name is Vince Vaughn? Like the actor?
Jessica: Oh, I don't know. I've never heard of him.
Golf Course Guy: You've never heard of Vince Vaughn?!
Jessica: Maybe he was before my time?
Golf Course Guy: No, he's definitely in your time. Don't you watch TV? Y'know, like the Swingers?
Jessica: Uhh.. Doesn't ring any bells. I'll have to Google him.
Golf Course Guy: Yeah, you should. Anyway, to confirm: Vince Vaughn, party of 4, on such-and-such date for such-and-such time.
Jessica: Okay, thanks!
[Call ends and I double-check the guy's name. It's Brad.]
Golf Course Guy: Okay, and what is the lead's name?
Jessica: Last name: Vaughn. V-a-u-g-h-n.
Golf Course Guy: Alright, and first name?
Jessica: *is trying to input the tee time information, where the client's name is not viewable. I'm relatively sure I remember his first name anyway* Uh.. Vince. V-i-n-c-e.
Golf Course Guy: His name is Vince Vaughn? Like the actor?
Jessica: Oh, I don't know. I've never heard of him.
Golf Course Guy: You've never heard of Vince Vaughn?!
Jessica: Maybe he was before my time?
Golf Course Guy: No, he's definitely in your time. Don't you watch TV? Y'know, like the Swingers?
Jessica: Uhh.. Doesn't ring any bells. I'll have to Google him.
Golf Course Guy: Yeah, you should. Anyway, to confirm: Vince Vaughn, party of 4, on such-and-such date for such-and-such time.
Jessica: Okay, thanks!
[Call ends and I double-check the guy's name. It's Brad.]

The light-bulb clicks on. DOH!
Jessica: *sheepishly calls the golf course back* Hi, Golf Course Guy. This is Jessica with the call center again...
Golf Course Guy: Hi, Jessica. What's up?
Jessica: Apparently I have heard of Vince Vaughn, because that customer's name is actually Brad.
[Coworkers note that I've turned bright red.]
Golf Course Guy: *suppresses laughter* Oh, okay. I'll make the change.
Jessica: Okay, thanks.
Jessica: *hangs up the phone and dies*
Golf Course Guy: Hi, Jessica. What's up?
Jessica: Apparently I have heard of Vince Vaughn, because that customer's name is actually Brad.
[Coworkers note that I've turned bright red.]
Golf Course Guy: *suppresses laughter* Oh, okay. I'll make the change.
Jessica: Okay, thanks.
Jessica: *hangs up the phone and dies*
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8 comments:
LOL - that was fantastic! I would have said Michael Vaughn from Alias because he was awesome and I miss him :(
haha that is awesome. it sounds like something i would do.
LOL That is too funny! I could see myself doing something like that.
hahaha this is too funny made my night :D:D
L-O-L! Thankyouu for posting this, now we all get a laugh out of your embarrasing moment xD I just hope the guy at the course wasn't too excited about the guy coming! :)
Luv,Emii
Okay that's hiiillllaaarrriiiooous.
That is too funny! Thanks for sharing.
funny!!! cant stop laughing u made day!!!
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